Posted on: June 16, 2016in Blog
The Failure to Issue a Legal Hold Can Cause a Case to Crash and Burn
This blog was written by Sarena Regazzoni and originally published on Zapproved.com
Bruner v. Am. Honda Motor Co.
Where a defendant had never initiated a legal hold and had been continuously deleting e-mails since litigation began, the court granted the plaintiffs’ motion and ordered the defendant to implement a legal hold.
The plaintiffs, Leroy and Sophia Bruner, sued American Honda Motor Company for negligence and other claims arising out of an accident involving a 2007 Honda Civic. During discovery, the Bruners requested documents, including e-mails, customer complaints, and research, involving “airbags, side air curtains and inflation-induced injuries” as well as “restraint system crashworthiness” of similar vehicles.
Honda responded that it had searched its Customer Relations Management System, Customer Retention Resolution System, and Tech Line System but “found no responsive e-mails.” Honda also averred that it “could not have any responsive e-mails because its Document Retention Policies did not call for retaining e-mails for longer than 30 days.” Stating that it “considered but did not implement a litigation hold in reliance on its existing” policy, Honda admitted that it had been routinely deleting e-mails since the lawsuit was filed on May 15, 2015.
The Bruners moved to compel another search of Honda’s systems and asked the court to order Honda to implement a litigation hold “so that it is not continuously deleting any relevant e-mails.” Honda responded with a conclusory objection that “more thorough searches and a litigation hold are unnecessarily burdensome” and that “no responsive e-mails exist.”
The court first reviewed the law requiring that an objection to discovery “must show specifically how a discovery request is overly broad, burdensome or oppressive,” requiring evidence that “reveals the nature of the burden.” Here, Honda’s unsupported boilerplate objection failed to meet that standard. Nor was the court convinced by Honda’s claim that it had no responsive e-mails, since by its own admission, and in direct contravention to the requirements of discovery, Honda had made no effort to preserve potentially relevant information since the filing of the lawsuit. The court, therefore, found Honda’s continuing deletion of e-mails “unreasonable” and ordered Honda to implement a legal hold “on the e-mail accounts of any designer, engineer, customer service representative, or other employee who may possess any responsive non-privileged e-mail,” continuing “at least until the close of discovery.”
In addition, the court pointed out that “the deletion of some responsive e-mails does not absolve [Honda] of its obligation to thoroughly search for still-extant” information. The court, therefore, ordered further searches using the search terms provided by the Bruners.
Whenever you reasonably anticipate litigation—clearly by the date a complaint is filed, if not before—you have a duty to preserve potentially relevant information. At that point, a legal hold should replace your routine document retention policies. The existence of a standard policy calling for the destruction of information has no bearing on the duty to preserve information for litigation.
- 10 Litigation Readiness Best Practices
- Legal Holds for ESI in the Cloud: eDiscovery Best Practices for Corporate Counsel
- When is a Litigation Hold Triggered? A Hypothetical and 10 Questions for a Client
- The Fundamentals of Document Management [Infographic]
D4 Weekly eDiscovery Outlook
Power your eDiscovery intellect with our weekly newsletter.
Posted September 22, 2016
The Hybrid Approach to an eDiscovery Managed Services Model
Posted September 15, 2016
5 Document Management Best Practices for Beginners
Posted September 13, 2016
Innoxcell Annual Symposium 2016 | Shanghai Series
Posted September 08, 2016
Maintaining a Great Wall of Data Control in eDiscovery
Posted September 08, 2016
PREX16 | 5th Annual Conference on Preservation Excellence
Posted September 01, 2016
Uncovering Enterprise Vault Stub Files and Their Missing Attachments
Posted August 25, 2016
How to Use the eDiscovery PST Export Tool in Office 365
Posted August 18, 2016
4 Hidden Costs of Purchasing a Legacy Document Review Tool
Posted August 11, 2016
Pokémon-Go Spawns eDiscovery of Augmented Reality
Posted August 10, 2016
Where in the World is D4? - ILTACON 2016